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Learning to Add Value at Work

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Course Number: 20
Course Section: 1
Course Title Learning to Add Value at Work
Course Subject: EPIC: Soft Skills Training
Course Description: Learning to Add Value at Work defines "customer service" and shows its importance to a business. As a result of this course the learner about recognize excellent customer service. He or she will be able to list the steps to resolving conflict. The learner will understand the importance of a positive attitude and how to be productive at work.

The EPIC On-Line Soft Skills Courses are six self-paced sessions for young adults who want to work. They can help people of any age and those with hidden and/or visible disabilities learn about soft skills to find and keep a job. The learner can take one or all of the EPIC soft skills training courses as needed. All EPIC courses include self-correcting tests and journal exercises. The lessons can be heard and read and materials can be printed for future study.
Course Start Date: December 27, 2012
Registration Start Date: December 27, 2012
Timeframe to Complete: 90 Days